+
+@node Getting Help
+@chapter Getting Help
+@cindex help, getting
+
+@cindex @code{mentors@@gnu.org} mailing list
+If you have any general questions or encounter a situation where it
+isn't clear how to get something done or who to ask, you (as a GNU
+contributor) can always write to @email{mentors@@gnu.org}, which is a
+list of a few experienced GNU folks who have volunteered to answer
+questions. Any GNU-related question is fair game for the
+@code{mentors} list.
+
+@cindex advisory committee
+The GNU Advisory Committee helps to coordinate activities in the GNU
+project on behalf of RMS (Richard Stallman, the Chief GNUisance). If
+you have any organizational questions or concerns you can contact the
+committee at @email{gnu-advisory@@gnu.org}. See
+@url{http://www.gnu.org/contact/gnu-advisory.html} for the current
+committee members. Additional information is in
+@file{/gd/gnuorg/advisory}.
+
+@cindex down, when GNU machines are
+@cindex outage, of GNU machines
+@cindex @url{http://identi.ca/group/fsfstatus}
+If you find that any GNU computer systems (@code{fencepost.gnu.org},
+@code{ftp.gnu.org}, @code{www.gnu.org}, @code{savannah.gnu.org},
+@dots{}) seem to be down, you can check the current status at
+@url{http://identi.ca/group/fsfstatus}. Most likely the problem, if
+it can be alleviated at the FSF end, is already being worked on.
+
+@cindex sysadmin, FSF
+@cindex FSF system administrators
+@cindex GNU system administrators
+The FSF system administrators are responsible for the network and GNU
+hardware. You can email them at @email{sysadmin@@fsf.org}, but please
+try not to burden them unnecessarily.
+
+
+@node Getting a GNU Account
+@chapter Getting a GNU Account
+@cindex shell account, on fencepost
+@cindex @code{fencepost.gnu.org} GNU machine
+
+@c We want to repeat this text later, so define a macro.
+@macro gdgnuorgtext
+The directory @file{/gd/gnuorg} mentioned throughout this document is
+available on the general GNU server, currently
+@code{fencepost.gnu.org}. If you are the maintainer of a GNU package,
+you should have an account there. If you don't have one already,
+@url{http://www.gnu.org/software/README.accounts.html}. You can also
+ask for accounts for people who significantly help you in working on
+the package.
+@end macro
+
+@gdgnuorgtext{}
+
+