+The following is an example of a useful bug report:
+@example
+When I run PSPP 0.8.4 on the system:
+"Linux knut 3.5.3-gnu #1 PREEMPT Tue Aug 28 10:49:41 UTC 2012 mips64 GNU/Linux"
+Executing the following syntax:
+
+ DATA LIST FREE /x *.
+ BEGIN DATA.
+ 1 2 3
+ END DATA.
+ LIST.
+
+results in:
+
+ 4
+ 5
+ 6
+
+I think the output should be:
+
+ 1
+ 2
+ 3
+@end example
+@noindent Here, the developers have the necessary information to reproduce the circumstances of the bug report,
+and they understand what the reporter expected.
+
+
+Conversely, the following is a useless bug report:
+
+@example
+I downloaded the latest version of PSPP and entered a sequence of numbers,
+but when I analyse them it gives the wrong output.
+@end example
+@noindent In that example, it is impossible to reproduce, and there is no indication
+of why the reporter thought what he saw was wrong.
+
+Note that the purpose of bug reports is to help improve the quality of @pspp{}
+for the benefit of all users.
+It is not a consultancy or support service. If that is what you want, you are welcome to make
+private arrangements. Since @pspp{} is free software, consultants have access to
+the information they need to provide such support.
+The @pspp{} developers appreciate all users' feedback, but cannot promise an immediate response.
+
+Please do not use the bug reporting address for general enquiries or to seek
+help in using, installing or running the program.
+For that, use the pspp-users mailing list mentioned above.